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Holiday Safety Tips

1/11/2019 (Permalink)

Fire Damage Holiday Safety Tips Cooking Fires

Local SERVPRO Fire Damage Restoration Specialist Offers Wilmington Families Tips on Cooking Up a Safe Holiday Season

Startling statistics underscore the need for caution in the kitchen

Wilmington, DE (Grassroots Newswire) -- Holiday party planning begins now for many families, and Tara Brown of SERVPRO of Newark offers some important reminders to Wilmington residents to help ensure this season glows with the warmth of good food and good friends, and not with the glare of a devastating home fire.

“The holiday season is a time when many families plan big and elaborate meals for large groups of people,” says Brown. “But all that cooking creates an extraordinary risk of fire. For a safe and festive holiday season, it’s important to understand that risk and take steps to minimize it.”

Cooking Fire Safety

Research from the National Fire Protection Association (NFPA) reveals that in 2017, on average, U.S. fire departments responded to a home fire every 88 seconds.1 Cooking equipment was the leading cause2 of home fires and fire injuries, causing 47 percent of home fires. These fires resulted in 20 percent of the home fire deaths and 45 percent of the injuries.

“Wilmington families should keep these statistics in mind as the holidays approach. According to the NFPA, Thanksgiving is the peak day for home cooking fires, followed by the day before Thanksgiving, Christmas Day, and Christmas Eve2,” says Brown. “Families should also be aware that frying poses the greatest risk of fire, in fact, the NFPA discourages the use of outdoor gas-fueled turkey fryers that immerse the turkey in hot oil.3 This video graphically illustrates the danger these devices can pose.”

Brown offers these additional cooking safety tips from FEMA’s U.S. Fire Administration.4

  1. Keep an eye on what you fry: If you see any smoke or the oil starts to boil, turn the burner off.
  2. Stand by your pan: If you leave the kitchen, turn the burner off.
  3. Turn pot handles toward the back of the stove so that no one can bump them or pull them over.
  4. Wear short sleeves or pull sleeves up: 18 percent of cooking fire fatalities in 2016 were caused by ignited clothing.2
  5. Keep a pot lid or cookie sheet nearby to cover a pan if it catches on fire.

“Taking common sense precautions like these and keeping kids and pets out of the kitchen during meal prep can help keep your holiday celebrations safe,” says Brown. “The precautions you take could help prevent a devastating home fire, a tragic injury, or even the loss of life. While SERVPRO disaster response professionals are fire damage restoration specialists, they know how important it is to keep the focus on fire prevention, because for some types of loss, there is no remediation.”

SERVPRO is an industry leader and provider of fire and water cleanup and restoration services. For more fire prevention and fire safety tips and information about fire and water damage restoration services, please visit For more information on SERVPRO of Newark, please contact them at 302-733-7933 or






How to Thaw Frozen Pipes

1/8/2019 (Permalink)

Storm Damage How to Thaw Frozen Pipes Exterior Wall frozen pipe

When you turn on a spigot and little to no water comes out, your pipe may be frozen.  Keeping the spigot open while the pipe is thawing will help the water run through it.  Running water through the pipe will help melt the ice too, only if the pipe has not erupted.  Carefully apply heat to the pipe section that has been affected with a hair dryer or wrap the affected pipe in a hot soaked towel.  Never use a blowtorch or an open flame device. Once the pipe is thawed your water should flow normally.  Make sure all you pipes within the home are monitored too.  A licensed plumber to check to make sure there are no cracks is always a good safety measure to take too. 

Choosing The Right Water Damage Company

1/2/2019 (Permalink)

Water Damage Choosing The Right Water Damage Company Small part of shelving

When you experience a water damage in your home or business you may become overwhelmed. There are a lot of factors to consider when choosing a water damage restoration company. Your insurance may or may not recommend a company. SERVPRO of Newark works with all insurance companies. You or a family/friend may have had a previous experience with a company. Make sure the company is local, has been in the business for a while (experienced), licensed, insured and has the right tools to effectively remove the water damage with the most minimal demolition to your home/business. SERVPRO of Newark not only meets all these requirements but exceeds them as well. Our employees are background checked annually, we use the latest methods and techniques and utilize the best equipment in the industry. We also have other local franchises to assist us if needed. SERVPRO of Newark is here to help at (302) 733-7933.

Community Help

12/28/2018 (Permalink)

Why SERVPRO Community Help Community Help.. helping a baby squirrel in a community clean up.

Over the past 28 years, SERVPRO of Newark has been a community partner. For our SERVPRO team it is about trying to help our town and community in ways that we can above our SERVPRO duties. Although we are unable to help everyone all the time we help when and how we can. We try and help schools out with volunteering for clean up and job fairs. We have had students come to our office who may be considering a path in restoration and/or business management to shadow our team. We participate in athletic and event advertising with regards from signage on fields to brochures. Within the community we participate in golf outings and clean up days. We try to work with our community when we can in a variety of ways. SERVPRO of Newark strives to be the industry leader.

Wet Smoke vs. Dry Smoke

12/26/2018 (Permalink)

Fire Damage Wet Smoke vs. Dry Smoke Minor Carbon Chains from a Wet Smoke Damage

Smoke and soot can be very invasive and penetrate cavities within your home or business, causing odors and hidden damage. Did you know there are different types of smoke? There are two different types of smoke – wet and dry. Different types of soot residue are left behind as a result of the different smoke. SERVPRO of Newark has the experience to inspect and accurately assess the damage to come up with a plan of action.

Wet Smoke – Plastic and Rubber. These types of fires usually are slower burning, tend to smolder, pungent odors, sticky and smeary, carbon chains likely to form

Dry Smoke – Paper and Wood. These types of fires are fast burning, at high temperatures causing some to rise because heat naturally rises.

Protein Fire Residue- Evaporation of a material. The smoke is practically invisible, varnishes and discolors paints, odors are pungent

Heavy Dog Hair

12/25/2018 (Permalink)

Why SERVPRO Heavy Dog Hair Look at the dog hair in the high to reach areas

Here at SERVPRO of Newark, we love serving all of our customers. We get to see and help so many different types of businesses and homes. At this one specific facility, they take care of dogs for daily doggie day care as well as boarding. This facility is a huge warehouse that has lots of pets running and playing throughout. Despite the fact their employees had cleaning duties on a daily basis, the owners noticed the heavy amount of dog hair and dander everywhere. This is, of course, to be expected considering what they do. SERVPRO performed a high horizontal surface cleaning to help eliminate dog hair that accumulated in those high, hard to reach areas. In this picture you can see the heavy amount of dog hair that was in an area that was high up. SERVPRO was able to successfully clean the areas.

SERVPRO of Newark is Here to Help

12/18/2018 (Permalink)

Storm Damage SERVPRO of Newark is Here to Help SERVPRO of Newark is Here to Help

When a water damage happens, you may be overwhelmed by the aftermath and want the problem resolved as quickly as possible. Having a restoration company like SERVPRO of Newark’s phone number, (302) 733 – 7933, handy can be helpful. When you contact us, we can asses the damages and work directly with you and your insurance company. We provide top notch customer service with state-of-the-art equipment. Once we are contacted, we will respond by sending a team of professional, friendly, knowledgeable water technicians to your home. We will identify the category of water and use the correct and safe methods of taking care of your water damage. We will make sure to test and document all the readings throughout the duration of the job process. SERVPRO of Newark is here to help make it “Like it never even happened.”

What to Do When Your New Home Is Not Clean

12/12/2018 (Permalink)

A new home is a fresh start. Unfortunately, sometimes your new home isn't all that fresh. If your new home is less than immaculate, take these steps to clean it before you move in.

Eliminate Dust and Grime

Your new house looked clean enough when you viewed it, but you probably didn't peek under the stove or look closely at the cabinet interiors. A lot of dust, dirt, and grime can hide in out-of-the-way places. Handle these cleaning jobs before unboxing your stuff so you can unpack everything inside a fresh, clean home.

Dust high to low

Grab your microfiber cloths and duster and dust every surface in the house, starting with ceiling fans and crown molding, working your way down. Rather than a feather duster, Apartment Therapy recommends an electrostatic or microfiber duster.

Clean handles and switches

Doorknobs and light switches stained with grime are an unsightly reminder of just how dirty everyday surfaces get. Gently wipe doorknobs, cabinet handles, light switch plates, and other contact areas, taking care not to scrub away paints and finishes.

Clean under appliances

Pull out the refrigerator, stove, and other large appliances to remove crumbs and dust hidden underneath, then make a note on your calendar to do it again in six months.

Wash inside cabinets

Don't unpack your clean dishes into dirty cupboards. Wipe down cabinet interiors before unpacking. If you prefer to use shelf liners, now is the time to apply them.

Clean outdoor surfaces

No one wants to look at a stained walkway or driveway when pulling up to their new house. Clean these areas so your house looks as great from the outside as it does inside. also recommends scrubbing curbside trash bins and degreasing the garage floor.

Improve Indoor Air Quality

Some messes can't be seen with the naked eye. If your home's indoor air is dirty, you won't see it, but you might have trouble breathing or develop mysterious allergy symptoms. That's especially true if mold is hiding in your home. Even if you can't see it, mold can cause unpleasant symptoms such as coughing and sneezing, headaches, and rashes. If your asthma gets worse after moving into your house or you develop respiratory symptoms, take these steps to eliminate contaminants and improve your indoor air.

Replace the HVAC air filter

Your home's air filter is an important tool in the fight against indoor air pollution, but it can't do its job if it's clogged and dirty. Remove the old air filter and install a new one as soon as you move in. If anyone in the family has asthma or allergies, upgrade to a high-performance air filter.

Deep clean the carpets

Carpeting traps allergens like dust mites and dander in your home. If the previous owners didn't vacuum regularly, your new home's carpet could be the cause of your symptoms. Schedule a professional carpet cleaning to eliminate build-up in carpeting and be sure to dry it thoroughly, as wet carpeting invites mold. If you have allergies, consider replacing carpet with hard flooring.

Clean vents and exhaust fans

Air vents and exhaust fans are excellent hiding places for mold spores, especially in damp areas like bathrooms. Spray vents and fans with a solution of vinegar and water and wipe down. You may need to repeat the process a few times to completely eliminate mold spores.

It's frustrating to move into a house that isn't as clean as you'd like, especially if you left your own house spotless. Sometimes, the extra effort is a trade-off for a good deal, such as when buying a bank-owned property or a fixer-upper. However, sometimes sellers simply have a different interpretation of “broom clean” than you do. With a little elbow grease and time (or the help of a pro!), you can get your new home sparkling clean for move-in day.

SERVPRO of Newark is here to help you with these services. (302) 733-7933

Soot Clean Up

12/6/2018 (Permalink)

Fire Damage Soot Clean Up Soot Clean Up

Soot and smoke clean up can be a tedious task. Soot is very invasive and penetrates a lot of nooks and crannies of a home. When the smoke goes into all these cavities it causes odors. SERVPRO of Newark specializes in accurately assessing the extent of damage and helps develop a comprehensive plan of action. Each smoke and soot damage situation are different therefore requiring different techniques. Depending on what caused the fire from what actually burned or melted in the fire makes a difference. There are different types of smoke that will play a factor in determining which cleaning method is best to do. Wet Smoke, mostly from plastic and rubber will differ from Dry Smoke, mostly paper and wood and they both will differ from Protein Smoke.

Water Damages Just Happen

12/6/2018 (Permalink)

Commercial Water Damages Just Happen Ceiling Collapse

Water damage emergencies do not wait when it is a convenient time for you. They just happen. SERVPRO of Newark happens to be here for you to help in a time of need. We provide services twenty-four hours a day, seven days a week – including holidays, and three hundred sixty-five days a year service. Water can quickly spread throughout your property, saturating everything in its path. Water will absorb in the flooring and wick up through the drywall. Personal contents can be affected or even ruined. Metal surfaces can begin to tarnish and dyes from furniture or draperies can “bleed” and stain. Of course, a musty odor will start to appear as well. These are just some of the effects of what water can do within the first seventy-two hours of having a water damage in your home or business. SERVPRO of Newark is here to help.