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What Steps Should Newark Homeowners Take After Water Damage?

4/25/2022 (Permalink)

SERVPRO technician power washing a SERVPRO truck Our SERVPRO team keeps our equipment and trucks ready to help you with water damage in your Newark home.

Newark Residents Can Contact Insurers and SERVPRO for Water Damage Claims and Restoration

Home water damage, regardless of the source, can prove distressing. Plumbing incidents and appliance leaks are among the most common culprits of such incidents. Newark property owners can contact their insurer to send a claims adjuster, document damage with photos and videos, shut off water and electricity if needed, and get in touch with a professional cleanup crew to perform repairs.

Newark SERVPRO water cleanup technicians use sophisticated tools and comprehensive water damage education to perform repair and replacement services for homeowners. SERVPRO also documents moisture effects on structures and contents and takes inventory of affected items per room to assist homeowners and insurance adjusters during claims filing.

How Homeowners Can Respond to Water Damage

While typical water damage scenarios are not large-scale disasters that fill a property with ample moisture, fast action is prudent. Even small leaks can compromise such structural components as:

  • Wall cavities and insulation
  • Electrical components and baseboards
  • Carpet, floorboards, and subflooring
  • Ceilings and ceiling joists
  • Cabinets and counters

Contacting the insurer after discovering water damage is a must for receiving appropriate compensation per a homeowner's policy. Occupants do not typically wait for an adjuster to arrive before contacting moisture remediation professionals.

After discovering ongoing moisture exposure that might affect electrical components, homeowners are encouraged to contact utility providers for guidance on shutting off water and electricity temporarily. This measure can prevent further damage and minimize safety concerns from wet electrical wiring or outlets. However, it may be safer to have a utility provider send a professional to perform this service in some cases.

Mold and microbes can grow in as little as 24 to 48 hours after water damage begins. The risk of mold or mildew proliferating in a way that can impact structures is significantly reduced when homeowners contact technicians within 24 hours after discovering moisture. Depending on its extent, drying in many water damage situations may take only a few days.

Homeowners are encouraged to document the cleanup process before, during, and after restoration for their proof of loss claim. SERVPRO's inventory documentation, photographs, and video footage can also help with claims filing.

Removing Moisture from Carpet with Hot Water Extraction

For residential moisture damage, there is rarely standing water. However, this moisture still needs to be removed to make drying with air movement and dehumidification more effective. Extractors use a heated cleaning solution to sanitize with EPA-registered antimicrobials. Portable units carry up to 12 gallons of solution and pull up roughly the same amount of wastewater. Truck-mounted extractors can store 60 to over 100 gallons of water from a property.

For light to moderate moisture cleanup, SERVPRO techs can do the following with carpeting:

  • Pre-treat the carpet with agitation from a carpet rake to dislodge soils
  • Vacuum up solids and residues that can disrupt extraction
  • Spray a pre-treatment on heavier carpet stains before performing additional agitating with a carpet rake
  • Use edge brushes to agitate fibers on carpeted stairs and up to six inches away from baseboards

After pre-cleaning, techs can use carpet wands on portable or truck-mounted extractors to pull up water damage in v-shaped strokes. Heavier soils are treated with choppy strokes to agitate while applying the heated cleaning solution. After extraction, techs wipe the excess solution off baseboards and other surfaces with clean towels.

Once technicians extract moisture from the carpet, structures, and furnishings, SERVPRO can focus on positioning air movers and dehumidifiers to return humidity on the property to pre-damage levels.

After a disaster, SERVPRO of Newark can make a home look "Like it never even happened." Call (302) 733-7933 to have a crew deployed within hours of contact.

Fire Damage Can Affect a Newark Home’s HVAC

4/25/2022 (Permalink)

SERVPRO technician removing a fire damaged ceiling When a fire strikes in your home. Call SERVPRO for fast and immediate fire damage restoration service for your Newark home.

SERVPRO Fire Remediation Includes Duct Cleaning, Repair, and Restoration in Newark

After a home structure fire, Newark residents may be more focused on the immediately visible damages to walls, floors, and contents than on their ventilation systems. However, smoke residues travel through vents and settle inside ducts, where they can spread malodors and affect indoor air quality. This issue is compounded by fire suppression with water, which can eventually create conditions for mold growth and turn soot acidic, which can corrode metals.

SERVPRO fire damage technicians in Newark are equipped to mitigate smoke residues and soil moisture from fire suppression. Remediation services are performed to return the property to a clean, pre-fire condition and include necessary structural repairs.

How Smoke and Soot Damage Impact Ventilation and Indoor Air Quality

Even small-scale home fires can leave smoke residues and other burnt particles in ventilation systems. These contaminants can affect ventilation in the following ways:

  • Smoke particles stick to ductwork, which can accumulate dust and other contaminants that impact air quality and odors
  • Soot odors and particles can get recirculated throughout the home, spreading odors and residues. This accumulation can also damage air ducts and impact their ability to circulate air effectively
  • Soot also collects in air filters and clogs them up quickly, which impacts HVAC performance
  • If water extinguished the fire, this moisture could make soot acidic. This acid can corrode metals or etch into ceramics and glass and can also impact indoor air quality

HVAC is especially likely to need thorough cleaning if it was operating when the fire happened. The return air vents, in particular, are likely to have the most contamination. Even passive air movement after a fire can help spread soot and smoke odors throughout the property. In cases of more severe contamination, portions of the ductwork may require sealing during cleanup.

SERVPRO’s Ductwork Cleaning Process Post-Fire Damage

Fire restoration techs at SERVPRO can inspect and clean HVAC systems. Duct cleaning is not typically necessary with lighter damages. In moderate to heavy fire damage situations, ventilation is also often affected. This step is essential to prevent smoke and soot from recirculating in a restored property after completing other cleanup tasks.

HVAC inspection includes the examination of such parts as:

  • Filters
  • The cooling coil
  • Mixing boxes
  • Dampers
  • Turning vanes

The materials the ducts are made of also matter. Flex duct, for example, is typically more cost-effective to replace than repair due to the number of pleats in the material that can entrap soot. Sheet metal and duct board, meanwhile, are often salvageable. If there is insulation around the vents, this may also necessitate removal as it can carry odors. Its efficacy also diminishes after fire exposure.

SERVPRO professionals can clean vent registers and intakes, and reusable filters. HEPA-filter vacuums remove loose soot and debris from vents. Techs can wash duct surfaces with an EPA-registered detergent solution for more in-depth cleaning. HVAC cleanup includes the restoration of soot-covered mechanical components where needed.

After cleaning, technicians place cheesecloth over ventilation outlets before fogging the ducts. An ultra-low volume (ULV) fogger can deploy duct sealers and deodorizers with the help of the plenum and central blower. After deodorizing, technicians run the central blower until the interior is dry before replacing vent covers and deploying odor counteractant beads to decrease malodors further.

When homeowners need service that makes a disaster seem “Like it never even happened,” they can call SERVPRO of Newark at (302) 733-7933.

Mold Damage Cleanup in Newark Timeline

4/25/2022 (Permalink)

Newark Mold Remediation by SERVPRO Can Take as Little as Several Hours to a Few Days

Mold damage to your home in Newark can be distressing to find and potentially risky to clean up without professional assistance. However, certified restoration technicians can perform remediation in as little as several hours to a few days, with only the most extensive, flood-related disasters taking more than five to seven days. Microbial cleanup also entails the remediation of the conditions that allow them to spread continually.

SERVPRO mold damage cleanup technicians in Newark can reduce spores to pre-contamination levels and create a safe, clean space for homeowners with rebuilding services where needed. Mold removal services cannot guarantee complete microbial elimination due to microbes existing in all indoor areas on some level. However, professional cleaning ensures that the reduction of microbes is reinforced with measures that prevent continual growth after cleaning.

Factors That Can Affect Mold Cleanup Time

Professional remediation of microbes per Institute of Inspection, Cleaning and Restoration Certification (IICRC) protocols addresses multiple factors contributing to home mold damage.

Typical home microbial cleanup takes less than a week, usually between one and five days, depending on the level of contamination. It may take only several hours at most for small amounts of surface-level mold. Heavily contaminated buildings, such as those with extensive flood damage that can increase microbial growth, may take more time to repair and replace unsalvageable components.

SERVPRO professionals consult with homeowners about the mold cleanup process to formulate a comprehensive restoration plan, which can include:

  • Containment procedures that prevent mold from spreading are implemented with polyethylene sheeting over doorways and vent registers. Technicians can also perform temporary duct sealing services to prevent HVAC from spreading spores during remediation
  • Technicians can also clean contaminated sheet metal vents with OSHA-approved sanitizers and replace flex ducts impacted by mold.
  • SERVPRO personal protective equipment (PPE) allows technicians to clean and remediate spores safely. PPE is decontaminated in a designated space to prevent mold damage from spreading unintentionally during cleanup
  • SERVPRO crew members prevent spores from floating in the air with HEPA-filter air scrubbers that can lower local air pressure in a sealed room, which causes microbes to sink to the floor for thorough cleanup with vacuums that can catch microbes as minuscule as 0.3 microns
  • Controlled demolition on unsalvageable sheetrock, insulation, and other components allows techs to prepare affected areas for structural repairs, reinstallation and repainting as needed

SERVPRO Equipment and Processes for Mold Remediation

SERVPRO’s cleanup protocols are quickly accomplished with industrial-grade restoration equipment designed to tackle small- and large-scale disasters.

  • Sanitation with EPA-registered biocides
  • Moisture extraction with portable or truck-mounted units that feature heater, pump, and vacuum systems
  • Drying with axial or centrifugal air movers and low-grain refrigerant or desiccant dehumidifiers
  • Odor control with sanitizers, granules, injectors, foggers, and debris removal
  • Rebuilding services, such as drywall and carpet reinstallation, can return a property to a functional, clean, pre-contamination condition

Light mold contamination may only require surface-level cleaning with biocides. Still, small-scale microbial accumulations can lead to much more costly problems for Newark homeowners without fast action. SERVPRO’s observation of restoration industry best practices protects homeowners from the risk of health effects while eliminating odors and other mold damage concerns.

SERVPRO of Newark is proud to say that We’re Faster To Any Size Disaster. Property owners can call (302) 733-7933 for 24-hour restoration services, including weekends and holidays.

Commercial Fire Damage Restoration in Newark Requires Expertise

4/23/2022 (Permalink)

building burning, fire truck and fighters nite When the fire trucks depart, then SERVPRO begins fire damage cleanup and restoration to your Newark commercial building

Trust SERVPRO for Commercial Fire Damage Restoration in Newark

A fire in a commercial property is always a devastating experience, irrespective of its type or size. It presents a huge threat to the survival of the businesses in it.

SERVPRO has a team of well-trained specialists armed with state-of-the-art equipment ready to complete commercial fire damage restoration in your Newark property. We can get you back to business in the shortest time possible by taking these steps:

  • Inspection and emergency repairs
  • Water extraction and drying
  • Soot removal
  • Deodorization
  • Reconstruction

Inspection and emergency repairs

When we arrive at the site, our team can assess the damage to your property and complete essential emergency repairs such as tarping the roof to prevent weather damage and boarding up openings to prevent vandalism.

Water extraction and drying

Our SERVPRO team can use truck-mounted pumps to remove all the water left in the building by the fire suppression system and the firefighters. We can then dry the affected areas using air movers to increase evaporation at the surface level and dehumidifiers to get rid of water vapor from the air.

Soot removal

Soot is an acidic compound that might cause more damage if not removed quickly after the fire. Our SERVPRO crew can clean and eliminate soot from ceilings, walls, upholstery, and the HVAC system.


We can use several deodorizing products and equipment to remove odors from the whole premise and all salvaged materials. Professional products are designed to bring about various deodorizing actions. For instance, we can use deodorizing pellets or granules to eliminate smoke smells. These are odor absorbers containing a mineral called fuller’s earth. The mineral is their main ingredient, and it functions as a sponge to absorb and hold odors.


Our SERVPRO team can repair fire damaged building materials on your property. This might include any activity from minor repairs to full-scale rebuilding to get your commercial property to its preloss state.

SERVPRO of Newark offers effective commercial fire damage repairs. Our 24-hour hotline is (302) 733-7933. We’re Faster To Any Size Disaster.

For Flood Damaged Newark Homes -- Call SERVPRO!

4/23/2022 (Permalink)

air movers drying corridor in building Flooding is no match for SERVPRO. We are equipped and ready at a moment's notice to restore your home.

SERVPRO Can Save Your Home from Flood Damage in Newark 

Newark homes can suffer from devastating structural issues after storms swoop in that bring flood damage. Not only is there the danger of the loss of structural integrity, but there is also the saturation of your home’s contents and potential contamination from bacteria and other elements found in standing water. You can protect your home by enlisting the help of trained SERVPRO technicians to bring specialized techniques and equipment to the job. 

While flood damage in Newark can happen in several ways, our technicians can start by assessing the situation to determine the best place to start. Water extraction begins, and our content management team can remove any of the items from your home that are at risk of severe damage. While a fair amount of the structural damage remains unknown until a closer inspection takes place, other steps are taken to cut back on the amount of flood loss. 

After removing standing water, SERVPRO technicians start to dry out all saturated materials. We have a variety of discovery devices that allow us to locate moisture in any structural supports such as joists, framing, wall studs, and other areas of your home. The degradation of critical structural elements may lead to collapse, so we work quickly to address any potential threats. Safety is undoubtedly our main priority, and we work diligently to preserve or replace key components of your home’s structure.  

Depending on the type of flood damage your home has suffered, our technicians may need to expose damaged materials to employ the use of specialized industrial-strength products for disinfection purposes. These products help to reduce the potential for mold growth and to prevent the spread of harmful bacteria. We can perform flood cuts as a way to access studs and framing so that dehumidifiers and air movers can get to work drying out all of the moisture that might be present.  

SERVPRO of Newark understands that flooding can be very stressful and overwhelming. Give us a call at (302) 733-7933 when disaster strikes, and we can send out a team of skilled technicians as soon as possible. 

We Are Available 24/7 For Your Newark Water Damage Restoration

4/23/2022 (Permalink)

equipment in staging area outside We have the necessary equipment to handle your water damage restoration in Newark. Call us right away to prevent further damage.

Drying Saturated Carpets in Your Newark Home Quickly

Carpeting is a standard construction staple for Newark homes, and often a spot most susceptible to saturation and water loss when emergencies occur. Preventing the exposure of this flooring type might not be feasible, but this does not mean that the material itself has become too irreparably damaged to save. Our professionals have a deep inventory of recovery tools and mitigation equipment that can quickly salvage even heavily saturated flooring, including both carpeted areas and elements like hardwood or vinyl planking.

As you might expect, the approach to restoring water damage in Newark homes depends on the severity of the situation and its positioning in the house. Our SERVPRO team can quickly identify the source of the incident, and use advanced discovery devices like infrared imagery and thermal tools to locate moisture pockets and dampness beyond the surfaces of exposed materials. These tools can show our technicians the depth of water damage beneath carpeted floors.

It is not difficult for saturation to penetrate beyond the fibers of the carpet and into the subflooring and padding underneath. Often our SERVPRO professionals can utilize specialized equipment like weighted extractors to remedy the majority of this exposure by forcing moisture to the surface for water damage removal by a powerful onboard vacuum. When the spreading water effects penetrate deeper than the padding, however, more intricate drying and recovery methods are necessary.

While floating a carpet, which mostly involves placing high powered air movers between the carpet itself and the subflooring materials can help to dry both of these elements, structural supports and joists are harder to dry out in this manner. When saturation exists in these areas, it must either get addressed from the crawlspace or basement of the home or requires the complete removal of the carpets to get down to these exposed materials for focused drying efforts.

Knowing how your carpets can get protected and preserved when water loss incidents occur can showcase the importance of fast response to these emergencies. While we have skilled water restoration technicians available 24/7 on our SERVPRO of Newark team, you are the vital first step in making these loss incidents “Like it never even happened.” Give us a call today at (302) 733-7933.

Our Crew Is Here to Help After a Fire in Your Brookside Home

3/22/2022 (Permalink)

cord plugged into outlet; cord catching fire If you have fire damage, contact us today at (302) 733-7933 to find out more on what we can do for you.

Residential Fire Damage Restoration in Brookside

With the Blue Hens as neighbors, Brookside residents enjoy small-town and collegiate living. Life along I-95 still has many of the same drawbacks as living elsewhere regarding risks like floods and fires.

A short in a small appliance or the older wiring in some homes often causes fire damage in Brookside homes. Restoring those residences requires SERVPRO specialists to perform demolition and disposal, rebuilding where necessary, cleaning affected materials, and even what might be called the finishing touches.

Take a small, two-bedroom home a married, student couple might rent. Suppose the fire began in an electrical socket in the kitchen. The overall effects usually stay limited to the kitchen/dining area, with some smoke generated throughout the small residence. Here, our initial efforts in the kitchen start with demolition and disposal while other response team members in the rest of the home wipe down surfaces to remove smoke residues.

After demolition, technicians expand cleaning operations. Electrical fires usually burn cleanly, leaving dry, powdery residues for the most part. Team members use dry sponges to remove them and carefully wipe down everything from top to bottom. Where the layers are slightly thicker, they use a small amount of water or a mild cleaner to break them up for removal.

With cleaning finished, SERVPRO teams install new interior walls and ceilings to replace the damaged panels. If the fire burned long enough to scorch the wall or ceiling framing behind them, they sand down the burned layers to remove them and eliminate the odors they generate. If burned too deeply, they dispose of the sections and replace them with new wood.

Once the team completes rebuilding, technicians work with the owner and residents on making the structure a home again. They can paint or wallpaper, so it looks exactly as before, but if they have the option from the insurance company, they often upgrade to a nicer paint or another wallcovering.

At SERVPRO of Newark, we want to put all of our neighbors back into their homes as quickly as possible. If you have fire damage here or in North Star, Ogletown, or Pike Creek, contact us today at (302) 733-7933 to find out more on what we can do for you.

We Act Fast to Limit More Damage To Your Newark Home

3/22/2022 (Permalink)

storm damaged brick, two story home; debris outside on ground A storm hit this beautiful home, when big heavy winds came blowing through and high rains. We arrived right away to begin restoration.

Small Scale Flood Removal in Newark Plus Pungent Odor Removal

Water damage separates into three main categories: clean, gray, and black. When loss from a storm happens, if the water entering a property is rainwater from a damaged roof, as long as it is cleaned up within 48-hours, the danger of bacteria and contamination is slight. The problem is black water from groundwater flooding. This water intrusion brings anything it encounters into the home, including sewage, chemicals, and debris.

When SERVPRO answered a call in a Newark home for flood removal, we found the loss centered in a single area of the house; the stench of sewage permeated the air. Luckily, the homeowner removed the sofa and chairs into another part of the home when the water entered due to heavy rains. The french drain that should have directed water away from the property backed up, and water pooled around the back entrance instead.

During the initial call, our technicians advised the homeowner to stay out of the room until we arrived on-site in protective gear to test the water and perform the flood water extraction. After we arrived, testing showed the water contained both sewage and bacteria. We treated the water before removal efforts began. Our certified Water Restoration Technicians used portable pumps for speed and efficiency. Little standing water remained visible; however, our moisture detection equipment showed migration into the carpeting.

To save as many of the belongings as possible, we photographed and notated non-porous items as we removed them to another area for cleaning with our EPA-registered disinfectants. The only significant loss in this flood damage mitigation was the carpet and padding. Because of the danger of injury moving wet carpet, we used weighted extractors to pull as much groundwater as possible out of it. Then our technicians cut it into strips, removed it from the house, and disposed of it properly. Fortunately, we found little additional flood damage because the homeowner called SERVPRO in so quickly after the initial incident.

Drying and disinfection reduced the pungent odor in the home but did not eliminate it. Our technicians used air scrubbers and ultra-low-volume fogging to remove the remaining odors in the house to prepare it for installing new carpet and padding.

Flood removal needs to occur as fast as possible to limit the damage to your home. Contact SERVPRO of Newark at (302) 733-7933. We can extract the water and rebuild it as needed. We proudly serve our local community and are available 24/7 because We're Faster to Any Size Disaster.

The Ideal Use of Wet Vacuums for Newark Water Removal

3/22/2022 (Permalink)

Inside of SERVPRO storage area This is just some of the equipment that we have available to restore your water damage home. Call us today!

Wet Vacuums Are a Versatile Tool for Water Removal in Newark Homes

Several extraction devices are in our inventory, but few have the versatility and frequency of use as wet vacuums do. Because water removal and restoration are among the top call-outs for our professionals, wet vacuums stay stocked on our production vehicles to help homes after disasters. 

Confined or Small Spaces

Among the first considerations why wet vacuums should complete water removal in Newark homes and businesses is limited space or accessibility. Confined areas make a recovery more complicated, so smaller extraction and drying units are ideal for helping in these situations. Wet vacuums can be a lightweight and mobile solution to get into challenging areas of a residence.

Long Distance Equipment Hauling

Another consideration that might help people choose wet vacuums over other extraction units is the distance that equipment must travel to reach the water damaged area. High-rise structures, for example, make moving heavier trash pumps more challenging and inefficient with their gas-powered operation.

Special Attachments and Features

Yet another consideration for choosing wet vacuums against other available extraction units in our inventory are the attachments and extensions possible with wet vacs. Without compromising power, these electric units supply steady suction, even with additional attachments installed and functional, such as:

  • Weighted Extractors
  • Carpet Wands
  • Light Wands

Shallow Water Damage

One of the most precise indicators for using a wet vacuum over other available extraction units is the depth of the standing water. If pooling does not exceed two inches, submersible pumps will have difficulty retaining their prime and will inefficiently remove floodwater or standing potable water. Vacuums work well in shallow depths to quickly eliminate the puddling.

Several applications are ideal for wet vacuums. While we have multiple extraction devices in our inventory, specific conditions in which these more mobile and versatile vacuum units are better. Our SERVPRO of Newark team is equipped to help after water damage events in your home when you call (302) 733-7933.

Why Wet Concrete in Brookside Properties Poses Water Damage Restoration Challenges

2/10/2022 (Permalink)

SERVPRO state of the art sign No matter the amount of water damage restoration you need for your home, SERVPRO IICRC certified techs always use state of the art equipment.

SERVPRO Relies on Advanced Testing to Manage Wet Concrete Surfaces in Brookside Properties

Concrete is used in different parts of a structure, including the subfloors. After water intrusion, you must address all the surfaces in your Brookside house, including the ones made of concrete. Unlike the other materials in the home, concrete has many unique properties like resilience against water damage, yet it is porous. It is also inorganic, so it is not damaged by mold, but the soils or residues on its surface can support mold growth.

If concrete surfaces are involved, the right skills and tools are necessary to manage water damage restoration at your Brookside home. Such skills help establish the extent of water absorption and, thus, the best way to handle the repair. Our SERVPRO technicians can help perform definitive tests against moisture.

Some of the advanced moisture tests include:

  • Inspecting with non-penetrative moisture meters
  • Calcium chloride tests
  • Thermo-hygrometer test 

The easiest way to check for moisture is by taking measurements with a non-penetrative meter. It requires a skillful approach since concrete has unique properties. For instance, concrete naturally has some moisture, so the check should establish abnormal moisture levels. The meters are only effective up to a depth of 1-inch, so further penetration may be harder to address. Our SERVPRO technicians use the meters for initial evaluation before other testing methods.

A calcium chloride test measures the moisture vapor emission rate from a slab. It requires a plastic dome and a small dish filled with calcium chloride. The container is sealed in the dome on a clean concrete section for three days. Since the calcium chloride readily absorbs moisture, the weight gain after three days helps determine the moisture vapor emission rate. 

Another test our SERVPRO technicians can use is done using thermo-hygrometers. Our technicians drill holes in the concrete slab and insert relative humidity probes. It is necessary to give the probes at least 30 minutes to acclimate with the slab. This method requires holes drilled up to 40% of the thickest section of the concrete.  

SERVPRO of Newark is well versed with advanced water damage restoration procedures, thus making it easier to address challenging issues. Call us at (302) 733-7933. We’re Faster To Any Size Disaster.