Recent Commercial Posts

Water Damages Just Happen

12/6/2018 (Permalink)

Commercial Water Damages Just Happen Ceiling Collapse

Water damage emergencies do not wait when it is a convenient time for you. They just happen. SERVPRO of Newark happens to be here for you to help in a time of need. We provide services twenty-four hours a day, seven days a week – including holidays, and three hundred sixty-five days a year service. Water can quickly spread throughout your property, saturating everything in its path. Water will absorb in the flooring and wick up through the drywall. Personal contents can be affected or even ruined. Metal surfaces can begin to tarnish and dyes from furniture or draperies can “bleed” and stain. Of course, a musty odor will start to appear as well. These are just some of the effects of what water can do within the first seventy-two hours of having a water damage in your home or business. SERVPRO of Newark is here to help.

Storage Closet

11/6/2018 (Permalink)

Commercial Storage Closet Storage Closet

Commercial water damages vary in size and can be rather routine or quite grueling. When commercial facilities call after hours they need you and they need you right then. Since we are 24/7/365 we are able to get crews to commercial properties to help mitigate the loss. We normally can get a crew on site within the hour and if additional help is needed we can make that happen. We understand the need to minimize disruption to commercial clients and employees. Sometimes commercial restoration presents unique challenges but we can most of the time make it happen. In this photo we show the last part of where the water infiltrated. It is in the most farthest corner of the building where some old filing is kept.

Schools to Re-Open

8/27/2018 (Permalink)

Commercial Schools to Re-Open Perhaps chewing gum?

SERVPRO of Newark is able to help schools get re-opened and prepared for the new school season.  Schools usually close during the summer months and has limited activity and personnel in the school.  As always, schools like the classrooms, libraries, hallways, offices, duct work, etc., back up in tip top shape for the students to return to a clean environment.  Some of the schools upon re-opening prior to the school year find some minor issues and need these issues rectified quickly. Sometimes the schools give little time and strict constraints in order to obtain their desired results.  It can be quite a challenge to accommodate all the time but SERVPRO of Newark can help most of the time. There are a handful of schools that automatically schedule SERVPRO of Newark every year anticipating some minor issues.  Normally, these schools are able to re-open on time and leave the administration and the staff very pleased with us! SERVPRO of Newark likes helping and leaving the space we are working in better than it was before. SERVPRO of Newark feels a strong sense of responsibility to not only the school, but the workers and students who are going to be returning to the school. We are always happy to help!

Facebook Page

7/18/2018 (Permalink)

Commercial Facebook Page Like our SERVPRO of Newark Facebook Page.

Like and follow our facebook page at https://www.facebook.com/SERVPROnewark. Posting helpful hints and ideas are posted sporadically. We post a lot of fun pictures of our crews and spur of the moment activities.  We are more than happy to share some of our daily work.  We wish we could share everything so a true picture depicted on what we really do but we cannot share everything. You can, however; learn a bit more of what we do.  We see all kinds of things one could not imagine. From animals to odd situations. Nothing really surprises our team anymore. We have encountered so many things we can handle most anything that is thrown our way. We also promote community activities and have giveaways.  We have given away numerous baskets and gift cards out for special occasions.  Our facebook page also gives you a glimpse of us and our team working hard and sometimes having fun.  We work very hard as we are open 24/7/365 for emergencies.  When we have some crews with downtime we take advantage of that by playing together too. The facebook page gives you a peek inside our normal days at SERVPRO of Newark. 

Timely File Completion

6/1/2018 (Permalink)

Files that are closed faster usually have lower claim costs. When a file is open for a lengthy period of time, the opportunity for more problems and expenses can rise. SERVPRO completes and closes job files so that out customers can regain control of their lives as quickly as possible.

With our quick service, customers can depend on a reduced number of pending files with their insurance agents. Our technicians work effectively and cohesively with customers' insurance providers in the filing of claims. 

We close our files quickly by mitigating and restoring the property in a timely manner. Not only does this get the restoration process started, but this also prevents extensive or secondary damage. SERVPRO is reputable for our execution in job filing and fast restoration process.

Vandalism Cleanup - Do's and Don'ts

4/25/2018 (Permalink)

Fire & Water Damage may be what you think of when you hear the name SERVPRO, but bio-hazard, vandalism, and crime scene cleanups are also services of ours. Our bio-hazard services cover a variety of cleanings. Blood-borne Pathogens, Methamphetamine Labs, Crime Scene Residues, Arson and Vandalism, and Sewage Backups. 

Vandalism is sometimes handled by property owners before SERVPRO is called out to the scene. Here are some Do's and Don'ts for handling vandalism damages. 

Do:

  • Hose or wash residues from the building exterior as soon as possible
  • Carefully vacuum glass particles from carpet and upholstery
  • Save containers revealing the ingredients of products used in the vandalism
  • Record all damage and photograph when possible

Dont:

  • Attempt to remove ink, paint or cosmetic stains
  • Operate damaged appliances
  • Discard broken or damaged pieces from porcelain, furniture or other contents that may be used for repair

School Year & SERVPRO

12/7/2017 (Permalink)

Commercial School Year & SERVPRO SERVPRO working in one of our schools before the school year.

SERVPRO was able to help three schools get ready for the school year after a major storm all at once.  Schools were closed for the summer time and they wanted them back up in tip top shape so that everyone would be starting the school year in clean healthy conditions.  Some of the schools had little time and strict constraints in order to obtain the desired results!  It was quite a time crunch but our SERVPRO technicians came to the rescue and the challenge was met! These three schools opened on time and with a staff that was extremely pleased with our team. We felt a strong sense of responsibility to not only the school, but the students and administration who would be spending the school year in those buildings. 

What do You Think of When You See a Green Truck?

11/7/2017 (Permalink)

We work all over the Newark area and many people know us for our bright green trucks that stick out like a sore thumb! Fire and Water restoration and Mold Mitigation is what most people think of when they see those bright green trucks drive by, but that is not all we do here at SERVPRO! We offer plenty of services to our customers that go beyond restoration. 

  • We clean up crime scenes, bio hazard, and vandalism
  • We offer odor identification and deodorization
  • Upholstery, textiles, and drape cleanings
  • Content claim inventory services are also something we provide

Our large variety of services work for commercial properties as well as residential properties. So remember the next time you see one of our bright green trucks, Fire, Water, and Mold aren't all we do!

Kitchen Cleanings!

10/24/2017 (Permalink)

SERVPRO's services are utilized in plenty of commercial buildings like apartment complexes, hotels, schools, churches, and retail buildings. But that is not where our services end. We often clean restaurant kitchens and ventilation systems as well!

A high volume kitchen that has grease build up and accumulated years of dirt is hazardous for both employees and customers. Especially commercial kitchens with many fryers, or smaller kitchens where employees are working in close quarters. We professionally clean many commercial kitchens in order to lower and prevent:

  • Higher Risk of Fire
  • Unpleasant Odors
  • Increased Vermin
  • Environmental Concerns
  • Plumbing Issues
  • Employee Injury
  • Customer Injury 
  • Lower Food Quality

Even with proper ventilation systems, grease builds up over time and should be addressed. Call SERVPRO of Newark today to have your commercial kitchen assessed!

SERVPRO Attends a Health Fair

10/18/2017 (Permalink)

Commercial SERVPRO Attends a Health Fair SERVPRO's Health Fair Booth

Recently SERVPRO of Newark attended and hosted a booth at a local health fair. Jackie, one of our wonderful sales representatives was asked to host a booth by the retirement community that the Health Fair was held at. She was flattered to hear that one of our commercial clients wanted SERVPRO to be represented at the event. 

She happily attended and talked to many of the residents at the retirement community about our services and the health benefits of having clean air, carpets, and furniture for the elderly. Not only did she speak with residents of the retirement home, but many members of the Newark community. We were happy to share the importance of a healthy/clean environment as well as support one of our valued commercial clients.

Emergency Ready Plan & Your Commercial Properties

10/18/2017 (Permalink)

Commercial Emergency Ready Plan & Your Commercial Properties Utility Room

Preparing in advance for the unexpected is something SERVPRO stands by and encourages property owners all across the Hockessin and Elsmere area. We encourage property owners to prepare for the unexpected by starting their Emergency Preparedness Plan and keeping it up to date as your business and properties grow and change over time.  

SERVPRO's Emergency Ready Profile covers all time-critical information your properties will need available to all your employees. Our Emergency Ready Profile covers:

  • Location of Shut-Off Valves
  • Fire Suppression System Controls
  • Emergency Contact Numbers
  • Service Contact Numbers
  • Building History
  • Building Layout
  • Local Police Department, Fire Department, and Hospital

SERVPRO offers Emergency Ready Profiles (ERP) for free as a tool for commercial properties to help minimize damage and recover quickly from emergencies

Fire Extinguisher Practices

10/10/2017 (Permalink)

Commercial Fire Extinguisher Practices Fire Extinguisher Location

Whether working from home or in a large commercial office building, the knowledge of how to correctly and safely use a fire extinguisher and when to use it is something everyone should have. How to operate a fire extinguisher should be displayed somewhere in the office for all employees to see. Here are a list of tips and information on when it is time to use a fire extinguisher:

  • The extinguisher should be clean and without any damage
  • An escape plan has been established and the fire is not blocking the way out of the building
  • All others in the building have been alerted
  • The local fire department has been called
  • Everyone is safe from the smoke and toxins the fire is creating
  • The fire is contained to a single object

Being Prepared

9/22/2017 (Permalink)

Commercial Being Prepared Emergency Information in hand

September is a month in which National Preparedness takes place.  It is a time to plan and focus on unpredictable events that may take place in either your home or workplace.  This is an important time when everyone should do this.  As a family, perhaps you can sit down and go over a meeting place where to meet if an unfortunate event were to occur.  A walk through of the home or commercial facility can be done and locate where the gas or water shut off valves are.  Take the time to go over how to properly use a fire extinguisher in the event of a small fire and how make sure they are not expired. 

Taking steps by arming yourself or business is important information as it may help during a stressful time.