Recent Water Damage Posts

Choosing The Right Water Damage Company

1/2/2019 (Permalink)

Water Damage Choosing The Right Water Damage Company Small part of shelving

When you experience a water damage in your home or business you may become overwhelmed. There are a lot of factors to consider when choosing a water damage restoration company. Your insurance may or may not recommend a company. SERVPRO of Newark works with all insurance companies. You or a family/friend may have had a previous experience with a company. Make sure the company is local, has been in the business for a while (experienced), licensed, insured and has the right tools to effectively remove the water damage with the most minimal demolition to your home/business. SERVPRO of Newark not only meets all these requirements but exceeds them as well. Our employees are background checked annually, we use the latest methods and techniques and utilize the best equipment in the industry. We also have other local franchises to assist us if needed. SERVPRO of Newark is here to help at (302) 733-7933.

Waiting for the Water to Go Away

11/27/2018 (Permalink)

Water Damage Waiting for the Water to Go Away Waiting for the Water to go away

Flooding in homes can occur far more often than you might think. Sometimes homeowners try to face water issues themselves or wait hoping the problem will go away on its own. Waiting is never the correct answer to any water problem. SERVPRO of Newark is ready and here to help you. Secondary damages can develop if you wait too long. SERVPRO has expertly trained technicians that can help you locate and provide you with the services you may need to get things under control quickly.   SERVPRO of Newark has the personnel and proper equipment necessary to handle any size job. We try to manage your emergency situation by working hard to help your process as stress free as possible. SERVPRO of Newark is available 24/7/365.

Facts on Desiccant Dehumidifiers

10/25/2018 (Permalink)

Water Damage Facts on Desiccant Dehumidifiers Desiccant Dehumidifier with a Generator in Progress

Desiccant Dehumidification

Desiccant dehumidifiers work under the principle of sorption. These types of dehumidifier’s place air in contact with hygroscopic material. There are different advantages of using desiccants in lieu of refrigerant dehumidifiers. They work well in temperatures below 32 degrees. They create low vapor pressure, 10-15 humidity ratio. They are more effective in a Class 4 drying situation. Desiccant dehumidifiers do not cool air rather is heats. Usually these dehumidifiers produce a higher grain depression than refrigerant dehumidifiers. Desiccant dehumidifiers range from 75-20,000+ cfm in our industry. A good way to think of how a desiccant works is similar to a clothes dryer. These machines can increase the existing temperature up to approximately 50 degrees F. SERVPRO of Newark owns a few of these big dehumidifiers.

Be Prepared for an Unexpected Event

10/24/2018 (Permalink)

Having a bit of pre-planning and thinking for a storm is a very good thing to do if you put yourself in a position of preparedness. With a little bit of thought and preparation you certainly will feel good for at least having thought of something before it happens. Clarity and calmness are important for thought. It is better to prepare for an event then to be in the mitts of the battle or storm. This is potentially when hasty decisions get made. You should consider that you may be away from your conventional daily routine. Having some food, water and essentials for couple of days or more is in my opinion wise.   You can always use those products from time to time to keep them fresh. Batteries, water and canned goods are an example of what can be rotated.   Communication and information on how to contact your family and friends is important too. Communication systems may be down and having a back up plan in an idea to keep in mind. It is like the Boy/Girl Scouts say, “Be Prepared”!

Refrigerant Dehumidifiers

10/24/2018 (Permalink)

Water Damage Refrigerant Dehumidifiers Refrigerant Dehumidifer

When it comes to water damage drying equipment, there are many kinds of specialty pieces. Dehumidification helps create a balanced drying system minimizing secondary damages. Dehumidifiers remove excess moisture from the air and promotes evaporation. There are many different kinds of dehumidifiers available. The most common type of dehumidifier is a refrigerant. Refrigerants work best in high temperature and high humidity situations. The refrigerant dehumidifier cool incoming moist air below its dew point. As the warm air enters, the air is cooled so it increases the relative humidity of the air. When this happens the air’s ability decreases to hold vapor. The excess moisture is removed into the dehumidifier’s condenser and is pumped out through the line. These refrigerant standard dehumidifiers are most efficient when operating in temperatures between 70 – 90 degrees, above a 55-60 humidity ratio and above a dew point of 52 degrees. We here at SERVPRO of Newark own hundreds of these dehumidifiers.

Category's of Water

8/14/2018 (Permalink)

Water Damage Category's of Water Dripping Pipes can cause big problems!

IICRC S500 Standard for Professional Water Damage defines 3 categories of water.

Category III water is grossly contaminated and can contain pathogenic, toxigenic or other harmful agents and can cause significant adverse reactions to humans if contacted or consumed. Examples of Category III Water are: Sewage, Flood water, hurricanes etc.

A Category II loss is when water contains a significant contamination and has the potential to cause discomfort or sickness if contacted or consumed/ingested by humans. Category II water can contain potentially unsafe levels of microorganisms or nutrients for microorganisms. Some examples of a Category II Water are: Discharge from dishwashers, overflow from washing machines, overflow from toilet bowls.

A Category I loss is where water originates from a sanitary water source and does not pose substantial risk from dermal, ingestion or inhalation exposure. An example would be a water cooler.

Have water damage?

SERVPRO Newark has the training and equipment to help make it “Like it never even happened.” Call us today at (302) 733-7933.

Flood Planning

1/3/2018 (Permalink)

It is important to know what you and your family's plan will be in the case of a flood or any other emergency. Familiarizing yourself with your local emergency contacts and community emergency plans may not feel like a pressing matter, but in the case of a flood/emergency it is valuable knowledge. It is important that all family members are aware of their address, family phone numbers, important medical information, and even email addresses. Other important information to remind family members of includes:

  • Emergency hotlines
  • School/work phone numbers & addresses
  • Childcare phone numbers & addresses
  • Personal emergency contacts & addresses
  • Indoor meeting places
  • Neighborhood meeting places
  • Out-of-Neighborhood meeting places

It is also important to have easy access to contact information of:

  • Police
  • Fire
  • Poison Control
  • Doctor
  • Pediatrician
  • Medical Insurance
  • Policy #
  • Hospital

Large Office Building Flood

11/28/2017 (Permalink)

Water Damage Large Office Building Flood Conference Room

This photo shows a large conference room located in a high rise building that has been flooded due to a large pipe line that burst. Unfortunately there were many rooms that looked like this one. This large building was affected on multiple floors and there were many offices that were scared their businesses would be greatly affected by the water damage. Luckily, our technicians were on the scene early that morning, once the call came in. They met with all the office managers and all those who had important belongings in the office building to assure them they would be taken care of. Once all those in the building were put at ease, SERVPRO started the restoration and cleanup process. We were proud to have helped so many different businesses get through such a stressful time.

Hurricane Irma & SERVPRO of Newark

10/25/2017 (Permalink)

Hurricane Irma hit Florida hard and many communities were impacted in the area. Not only are hundreds of families suffering from the harsh effects of Hurricane Irma, but so are many of the animals and pets of those families in Florida. Recently, SERVPRO of Newark went to the local SPCA and volunteered in the best way we could. Many dogs and cats were rescued from Hurricane Irma and flown from Florida to Delaware and brought to various SPCA locations. We helped bathe many of the dogs rescued from Hurricane Irma and got them ready for adoption. Being in the Cleanup industry, we did what we do best and cleaned up plenty of our furry friends as a way of giving back and contributing to the restoration of Florida. 

Water in the Classroom!

10/24/2017 (Permalink)

This picture shows a school that sustained water damage from a sprinkler system in a classroom.  Notice the fans that are warped. The ceiling tiles were holding water and before we removed them from the ceiling you could see them sagging from the weight of the water.  We removed the ceiling tiles before they fell created an unsafe environment within the school.  Once the tiles were removed we treated the cavity with an anti-microbial treatment and dried the structure itself with a handful of our fans as well as cleaned the ceiling properly.  We completed this classroom to dry standards in three days and the school was very pleased with SERVPRO of Newark. They were able to adjust for the three days that we were in the building so that no class room time was interrupted. 

SERVPRO during Hurricane Harvey

10/24/2017 (Permalink)

As a Disaster Recovery Team and National partners with American Red Cross, SERVPROs from all over have traveled to Texas and helped those impacted by Hurricane Harvey. SERVPRO is working twenty-four-seven in restoring the communities that have had significant damage since Hurricane Harvey hit Texas. We are proud to be helping those affected by Hurricane Harvey return to their homes and rebuild their communities.

On the tail end of Hurricane Harvey, Hurricane Irma came in strong with vengeance in the state of Florida.  She whirled through and came in strong.  As a result, it activated more SERVPRO Storm teams to come in the devastated areas. 

SERVPRO'S from all over the country came to aid to most of these areas.  We have been working tirelessly around the clock to help those in need. 

We love what we do.

How to Prevent Water Damage in Your Home

10/20/2017 (Permalink)

Whether battling the cold and wet weather, or you are making sure your plumbing is secure, preventative actions should be taken against water damages to your home. 

To protect your home from the outside elements you can:

  • Make sure your home does not have peeling paint around windows or doors, in which water can easily damage the homes structure.
  • Look for leaks around chimneys and plumbing and attic vents
  • Make sure your air conditioner drains correctly, at a slope, away from outlets.

To prevent water damage that would originate from your plumbing and pipes:

  • Wrap outside faucets
  • Caulk pipes where they meet your home
  • Disconnect garden hoses
  • Drain in-ground sprinkler systems
  • If your leaving your home for an extended period of time, turn off and drain your water system

Water Damage Precautions

10/13/2017 (Permalink)

Water Damage Water Damage Precautions Flooded Home

Extra precaution should be taken when walking into a flooded area. You should dress protectively when entering a flooded area to lower the risk of injuring yourself on something that is not visible in the water.  Any food that has come in contact with flood waters or areas that may have been contaminated must be thrown out. Even if food is properly sealed or canned, it should still be considered contaminated. If furniture is lightly damaged and can be restored, there are a few things you can do to ensure that those items are recovered. You can start by propping cushions up for drying and keep drapes above water level to hang dry and keep from getting further damage. Wipe dirt from surfaces before doing your primary clean. 

Water Damage Tips

9/13/2017 (Permalink)

  • Shut off the source of water, or call those who have the authority to stop the water source

  • Make sure you are safe from electrical shock before turning off circuit breakers for the parts of the building that have been affected by the water damage

  • Hang drapes with coat hangers to keep them from in contact with wet floors and carpets
  • Remove wet furniture to prevent further damage and uneven drying as long as the furniture has not been contaminated
  • If sewage is involved in your water damage, the water is contaminated and you must avoid contact with the water as well as items contaminated by the water

  • Wash your hands after handling any water damage or items that have been in contact with the water damage 

The Power of Four

4/25/2017 (Permalink)

Water Damage The Power of Four The Power of Four

These four individuals are a powerful group.  They think outside the box and came up with some great ideas. They love and take pride in what they do. Within the building industry they are coming up with new and unique ways to improve our relations.  Most recently they tolled out a new plan that has really been working for us.  The amount of Emergency Ready Plans this team has prepared are amazing.  The go into buildings and point out all the potential issues, tag specific areas with cautions and help put together a written plan on what to do if an emergency arises. They pass the message on that SERVPRO is here to help.  They give the customer a binder or thumb drive whichever the customer prefers.  We also now have a mobile app for this as well.

School re-opens

8/31/2016 (Permalink)

Water Damage School re-opens School gets re-opened

SERVPRO of Hockessin/Elsmere was able to help three schools at the same time to get opened for school in the nick of time.  Schools were closed for the summer time and they wanted them back up in tip top shape for the students to return to a clean environment.  Some of the schools gave little time and strict constraints in order to obtain the desired results!  It was quite a challenge but SERVPRO of Hockessin/Elsmere came to the rescue and the challenge was met! These schools were able to re-open in time and it left both the administration and the staff very pleased with us! SERVPRO of Hockessin/Elsmere felt a strong sense of responsibility to not only the school, but the workers and students who were going to be returning to the school, and we could not have been more happier to help!